Shipping Policy – CALCLAIR STACK PRIVATE LIMITED

  • This Shipping Policy applies to all orders placed through https://calcshop.in/ (“Website”).
  • The Website is owned and operated by CALCLAIR STACK PRIVATE LIMITED (“Company”, “we”, “our”, “us”).

1. Order Processing

  • Orders are processed within 1–3 business days after successful payment confirmation.
  • Orders are not processed, shipped, or delivered on Sundays or public holidays.
  • Processing time may be extended during:
    • Festive seasons
    • Promotional campaigns
    • High order volumes
    • Operational disruptions
    • Circumstances beyond our reasonable control

2. Shipping Coverage

  • We currently deliver orders across India.
  • Shipping and delivery are subject to courier partner serviceability.
  • Delivery availability may vary depending on:
    • Customer location
    • PIN code serviceability
    • Courier network coverage
    • Accessibility of the delivery address
    • Logistics partner availability

3. Estimated Delivery Timelines

Estimated delivery timelines are:

  • Metro Cities: 2–5 business days
  • Non-Metro Cities and Towns: 3–8 business days
  • Remote Locations: 5–10 business days
  • Delivery timelines are estimates and are not guaranteed.
  • Actual delivery time may vary due to:
    • Courier operations
    • Weather conditions
    • Public holidays
    • Transportation disruptions
    • Logistical constraints
    • Government restrictions
    • Remote location accessibility
    • Circumstances beyond our reasonable control

4. Shipping Charges

  • Applicable shipping charges will be displayed during checkout before payment.
  • Shipping charges may vary depending on:
    • Delivery location
    • Product type
    • Package weight
    • Order value
    • Courier serviceability
  • Free shipping may be offered on:
    • Selected products
    • Promotional campaigns
    • Eligible order values
    • Limited-period offers
  • Free shipping offers shall be provided at the discretion of the Company.

5. Order Tracking

  • Tracking details may be shared after an order has been dispatched.
  • Tracking information may be communicated through:
    • Email
    • SMS
    • WhatsApp
    • Other available communication channels
  • Customers may track their shipment using the tracking number or link provided.
  • Tracking updates are managed by the applicable courier or logistics partner.

6. Customer Responsibilities

Customers are responsible for providing:

  • Accurate and complete delivery address
  • Correct PIN code
  • Correct contact number
  • Valid email address
  • Complete recipient details
  • Relevant landmarks or delivery instructions, where necessary
  • Customers should verify all shipping details before placing an order.
  • CALCLAIR STACK PRIVATE LIMITED shall not be responsible for delays, failed deliveries, or returned shipments caused by incorrect or incomplete information provided by the customer.

7. Delivery Delays

Delivery may be delayed due to:

  • Adverse weather conditions
  • Natural disasters
  • Public holidays
  • Transportation disruptions
  • Courier partner operational issues
  • Government restrictions
  • Strikes or local disturbances
  • Remote location accessibility
  • Incorrect or incomplete customer information
  • Other circumstances beyond our reasonable control
  • CALCLAIR STACK PRIVATE LIMITED shall not be responsible for delays caused by third-party courier or logistics providers.
  • Such delivery delays shall not automatically entitle customers to:
    • Compensation
    • Refund
    • Return
    • Exchange
    • Replacement

8. Failed Delivery Attempts

Delivery may fail due to:

  • Incorrect or incomplete address
  • Incorrect contact information
  • Recipient unavailability
  • Customer refusal to accept delivery
  • Restricted access to the delivery location
  • Failure to respond to calls or messages from the courier partner
  • The courier partner may make delivery attempts according to its applicable procedures.
  • If a shipment is returned to the Company after unsuccessful delivery attempts, additional shipping or re-delivery charges may apply.
  • Re-delivery shall be subject to:
    • Payment of applicable charges
    • Product availability
    • Courier serviceability
    • Company approval

9. Contact Information

For shipping-related questions or assistance, customers may contact:

  • Company: CALCLAIR STACK PRIVATE LIMITED
  • Phone: +91 8264940726
  • Email: CALCLA8264940726@gmail.com
  • Website: https://calcshop.in/
  • Registered Address: H. No. D/55, Keshav Dev Shiv Nagar Colony, GDN Krishna Nagar, Mathura, Uttar Pradesh – 281004, India